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Entreprise Mitsubishi UFJ Investor Services & Banking (Luxembourg) S.A.   Lisez notre profil
Contact Human Resources
Adresse: Human Resources Department 287-289, route d'Arlon L-1150, Luxembourg  
Numéro de tél.: (352) 44 51 80 245
Site Web:
Adresse électronique: recruitment@lu.tr.mufg.jp
1st Level System Operator - M/F (CDI)


Mitsubishi UFJ Investor Services and Banking (Luxembourg) S.A. (MIBL)

 is a Bank incorporated in Luxembourg and its majority is owned by Mitsubishi UFJ Trust and Banking Corporation and The Bank of Tokyo-Mitsubishi UFJ, Ltd., two major members of the Mitsubishi UFJ Financial Group, one of the largest financial groups worldwide.

MIBL provides a wide range of services to investors including Global Custody Services and Administration of Investment Funds.

MIBL now has an opening in its IT Department for a :

1st Level System Operator - M/F (CDI)

(Ref.: IT/SO)

 

Role

The System Operator is responsible for administrating and operating a number of systems.


Job description

  • Manage all aspects of daily operations like, monitoring, checking, backups, systems and proactively fixing or escalating issues to 2nd level teams;
  • 1st level support and resolution of incidents and service requests as per OLA’s;
  • Implement Standard changes;
  • Keeps  internal CMDB up to date;
  • Provide support for internal customers remotely or on site;
  • Participate in installations or improvements of internal infrastructure;
  • Provide reasonable assistance to the installation, maintenance and test on DRP;
  • Administer the lifecycle of End user environment and User Access management;
  • Develop and maintain monitoring solutions;
  • Perform small scale installations and participate in projects according to skills;
  • Liaise with external Service providers as needed.

 

Your profile:

Required skills & experience:

  • Good knowledge of Windows, Citrix, VMware, Lotus Notes / Exchange;
  • Knowledge of Olympic and Iseries;
  • Basic knowledge LAN/WAN Technologies;
  • Knowledge or experience of banking environments.

Skills:

  • Good technical skills and operations mindset;
  • Strong customer service and interpersonal skills;
  • Good verbal/written communication;
  • Strong analytical, problem solving skills;
  • Stress resistant and able to work on multiple items simultaneously, flexible in terms of afterhours support and planned weekend work as needed;
  • 2-3 years of experience in similar environments;
  • ITIL foundation certified.

 

If you are interested in taking up this opportunity, please send your application letter with detailed curriculum vitae and a photo to:

Mitsubishi UFJ Investor Services & Banking (Luxembourg) S.A.

Attention: Human Resources Department

287-289, route d'Arlon

L-1150 Luxembourg

or via jobs.lu
   

Lieu   Luxembourg
Salaire Not communicated
Catégorie IT / Programmation
Termes CDI, Temps plein
Dernière mise à jour 19/08/2017
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