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We are looking for a Customer Service Representative, fluent in French, English and German to support and help their sales department
My client is leading international industrial company, globally recognized for its innovation quality and customer service.
Listen and respond to customer's needs and concerns;
Provide information about products, delivery time and other services;
Ensure order processing and oversee billing or payments;
Review or make changes to customer accounts;
Analyze situations, investigate problems and determine solutions;
Assist sales managers on administration work.
You have at least 2 years of experience in technical/industrial Customer Service covering various types of international customers (distributors, end users, small and corporate accounts) ;
You are fluent in English, French and / or German, additional languages are assets;
Your technical skill makes you confident for understanding our customer's demands;
Your open attitude and your professionalism makes you obtain the trust of the customer. You know how to develop a B2B relation on the long term with your customers ;
Your personal organization is based on order and respect for taken commitments.
International Company, dynamic environment
|Termes||CDI, Temps plein|
|Dernière mise à jour||21/04/2017|
|Contact||Ressources Humaines Finance|