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Description: fast is one of the most experienced and specialised recruitment consultancies operating within the financial services industry and offers complete solution for all your human resources requirements. Our business is to assist you with the sourcing of high calibre financial services staff – in a cost-effective way.
Contact Fast Recruitment Team
Numéro de tél.: +352 225599
Site Web:
Adresse électronique: info@fast.lu
Client Support Officer - Swedish Speaking

fast has been specialised in recruiting for Luxembourg's financial services sector since 1999.

fast is looking for an experienced client facing individual for a bank offering services in private wealth management and credit cards.

 

To apply you need to have a bachelor degree and a background in client support.

 

Client Support Officer - Swedish Speaking

CDD - 8 months

Your main role:

  • Solve, circulate and follow up all customer requests as soon as they are received
  • Work in close collaboration with departments across the company in order to respond and resolve both internal and external queries.
  • Follow the evolution of the file in case of issues
  • Provide personalized customer service of the highest level
  • Analyze the various parts of a problem properly and develop logical solutions
  • Provide customers with product and service information
  • Complete call logs and produce call reports

Requirements:

  • Bachelor degree
  • A call centre experience would be an advantage
  • Fluent Swedish and English is a necessity
  • French would be an added advantage

Only candidates who are EU residents or currently hold a valid EU work permit can be considered for this position

(Ref 1703-11WP)

 

Lieu   Luxembourg
Salaire Not disclosed
Catégorie Banque, Centres d'appel / Service clients, Services Financiers
Termes CDD, Temps plein
Dernière mise à jour 20/03/2017
Contact Fast Recruitment Team

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